New model for news organizations — and customer communities
This is a new map of what the emerging news ecology looks like, based on a Value Network Mapping and Analysis tool developed by Verna Allee for the recent NewsTools2008 conference among 150 journalists, technologists and educators. Talk about change!
According to journalists and bloggers Chris Peck, Peggy Holman and Stephen Silha over at Journalism That Matters, here’s what’s emerging:
- Some reporters become “beat bloggers” tapping into networks of bloggers to bring complex stories into focus.
- “Community weavers” create a sense of community among the former audience and with formal news entities.
- “Information architects” make intelligible the vast amounts of data and images now available.
- While editors continue to be sense makers, connecting facts and making story lines visible, ultimately who filters news from noise, how it happens, and who pays for it is still unfolding.
- Even the definition of “news” is up for grabs as memes — cultural units of information equivalent to genes in the body — replace an event orientation to story.
Fascinating model that can be applied to traditional media, online communities and social networks, or company communities for customers or employees.
Last week I had lunch with an editor of a major daily newspaper who is trying to innovate his paper. The question his execs keep asking: “How do we make money on a different kind of model?” As with this news ecology model, no one has figured out a magic money making model. In fact, if newspapers don’t downsize fixed operational costs like printing presses and distribution assets, they may never be able to make model in this new world.
What is clear is that if newspapers do nothing as they wait for the magic model, they will continue to lose their customers, many of whom are no longer just “readers” but active participants. Ditto for marketers and corporate communications execs.
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