A true story about a chair

Monday, March 3rd, 2008 Posted in Communicating, Innovation | 4 Comments »

Patrick Schaber over at The Lonely Marketer has a beautiful post about his friend Jill who put two chairs in the middle of a busy corporate campus and sat down ... Read more..

Don’t forget employee engagement

Friday, July 27th, 2007 Posted in Activating change, Leadership, Musings | 1 Comment »

While there's a lot of interest in customer engagement, don't forget employee engagement. And it seems most companies have. A Towers Perrin study found that just 21 percent of all ... Read more..