Odd CEO behavior

Thursday, March 12th, 2009 Posted in Communicating, Innovation, Leadership, Smart company stories | 2 Comments »

This week Beth Israel Deaconess CEO Paul Levy did something unusual for a CEO. When faced with layoffs he asked his employees for ideas on what the hospital could do ... Read more..

Humanizing diplomatic communications

Tuesday, February 24th, 2009 Posted in Activating change, Communicating, Language, Leadership, Political communications | 1 Comment »

What was remarkable about Secretary of State Hillary Clinton's trip to Asia last week was that it showed an innovative approach to diplomatic relations and communications. Rather than just the ... Read more..

Recession communications: 8 strategies

Friday, November 14th, 2008 Posted in Communicating, Leadership | No Comments »

Yesterday I talked with a CEO client, one of the smartest, most positive and respected executives I've ever worked with. He, like most CEOs today, are creating plans to slash ... Read more..

Tony Snow: communicator extraordinaire

Tuesday, July 15th, 2008 Posted in Communicating, Musings, Political communications | 1 Comment »

[photopress:Tony_Snow.jpg,full,pp_image] Tony Snow, former White House press secretary who died Saturday, was a true communications professional, devoted to helping people understand even the most complex issues. I will always ... Read more..

Another communications misstep from Chrysler’s Nardelli

Wednesday, January 23rd, 2008 Posted in Communicating, Dumb company stories, Leadership | 1 Comment »

Chrysler CEO Bob Nardelli 's poor communications judgment and skills hurt Home Depot's reputation. But communications still doesn't seem to be a priority for him. Rather than having ... Read more..

A hospital CEO’s contrarian point of view

Friday, November 2nd, 2007 Posted in Communicating, Dumb company stories, Leadership, Smart company stories, Social media strategy | 1 Comment »

Nothing gets people talking (and thinking) like a contrarian or counterintuitive point of view. A good example can be seen in a post today over at the Running a ... Read more..

The emotional detachment problem: CEOs, sales, marketing messages and Democrats

Sunday, August 5th, 2007 Posted in Communicating, Language, Leadership, Political communications, Public Relations | No Comments »

Who are many CEOs and sales executives most similar to? a) Al Gore b) Bob Kerry c) Bob Dole The answer is all of the above. The reason is that most ... Read more..

Don’t forget employee engagement

Friday, July 27th, 2007 Posted in Activating change, Leadership, Musings | 1 Comment »

While there's a lot of interest in customer engagement, don't forget employee engagement. And it seems most companies have. A Towers Perrin study found that just 21 percent of all ... Read more..

Steve Jobs on staying hungry, staying foolish

Thursday, July 19th, 2007 Posted in Language, Leadership | No Comments »

Guy Kawasaki recently posted an excerpt of Beyond Buzz, the nine themes people like to talk about and hear about — on his blog. (Thanks Guy!) ... Read more..

Make your CEO more interesting: Top 10 lists

Monday, March 26th, 2007 Posted in Leadership | No Comments »

How to help your CEO talk in a more interesting way? Ask her/him to create a Top 10 list with ideas, beliefs and advice that's related to one ... Read more..